Fix Your Connection Not Protected Error

In this article, we will discuss how to resolve the “Connection not protected” error that you may encounter while browsing the web.

Ensure that your device’s software is up-to-date, as many updates include security patches that can help protect your connection.

Understanding the “Your Connection is Not Private” Error

When you see the “Your Connection is Not Private” error message, it means that your browser is warning you that the connection to the website you’re trying to access is not secure. This can happen for a few reasons, including an expired SSL certificate or an untrusted root certificate.

To fix this error, try the following steps:

1. Make sure you’re connected to a secure WiFi connection.
2. If you’re using Google Chrome, click on “Advanced” and then “Proceed to [website name] (unsafe)” to continue.
3. Use Firefox or Microsoft Edge instead of Chrome, as they may not have the same error warning.
4. Disable any antivirus software, such as Kaspersky, that may be interfering with your internet connection.

By following these steps, you should be able to fix the “Your Connection is Not Private” error and access the website you need.

Without protection, connection is vulnerable to attack.

Common Browsers Affected by the Error

  • Clear Browser Cache and Cookies:
    • Open the browser settings
    • Click on “History” or “Privacy”
    • Choose “Clear browsing data”
    • Select “Cache” and “Cookies”
    • Click on “Clear data”
  • Disable Browser Extensions:
    • Open the browser settings
    • Click on “Extensions” or “Add-ons”
    • Disable all extensions
    • Restart the browser
      Disable all extensions
Restart the browser
  • Update the Browser:
    • Open the browser settings
    • Click on “About” or “Help”
    • Check for updates
    • Download and install the latest version
    • Restart the browser
      Disable all extensions
Restart the browser
  • Disable Antivirus or Firewall:
    • Open the antivirus or firewall settings
    • Disable the “HTTPS Scanning” or similar feature
      Open the antivirus or firewall settings
Disable the "HTTPS Scanning" or similar feature
    • Restart the browser
      Disable all extensions
Restart the browser
  • Reset the Browser:
    • Open the browser settings
    • Click on “Advanced” or “More”
    • Choose “Reset settings” or “Restore defaults”
    • Confirm the action
      Choose "Reset settings" or "Restore defaults"
Confirm the action
    • Restart the browser
      Disable all extensions
Restart the browser

Recognizing the Error in Different Browsers

Different browsers display the “Connection Not Protected” error in different ways. In Firefox, the error message will say “Your connection is not secure.” If you use Kaspersky antivirus, you may see an “untrusted root” error. Google Chrome and Microsoft Edge display a “Not Secure” warning in the address bar.

If you encounter this error, the first thing to check is your internet connection. Ensure that you are connected to a secure Wi-Fi connection and try refreshing the page. If the error persists, it may be due to an SSL certificate issue.

To fix this, try clearing your browser cache and cookies. If that doesn’t work, check that your system’s date and time are correct. You can also try disabling any browser extensions that may be interfering with the SSL certificate.

If the problem persists, contact the website’s administrator or your internet service provider for further assistance.

A connection left open is an invitation for intrusion.

Reasons for the Error Message

The “Connection Not Protected” error message can occur for several reasons. First, check if your Wi-Fi connection is secure. If not, secure it by setting a password. Another reason could be your Kaspersky antivirus software is blocking the connection. Disable it temporarily and see if the error persists. If it does, check if your root center certificate is up to date. If not, update it. Lastly, the error could be due to a website’s security certificate being expired or invalid. If you encounter this, do not proceed to the website. Instead, contact the website administrator to fix the issue. By following these steps, you should be able to fix the “Connection Not Protected” error.

DIY Fixes for the Error

  • Open your browser’s settings menu
  • Select “History” or “Clear browsing data”
  • Choose the time range for which you want to clear data
  • Check the boxes for “Cache” and “Cookies”
    Choose the time range for which you want to clear data
Check the boxes for "Cache" and "Cookies"
  • Click “Clear data”

Repair Method 2: Disable Proxy Server

  • Open your browser’s settings menu
  • Select “Advanced” or “Network” settings
    Open your browser's settings menu
Select "Advanced" or "Network" settings
  • Click “Change proxy settings”
  • Select the “Connections” tab
  • Click “LAN settings”
  • Uncheck the box for “Use a proxy server for your LAN”
  • Click “OK” to save changes

Repair Method 3: Update Network Adapter Driver

  • Open Device Manager by pressing “Windows key + X”
  • Select “Device Manager”
  • Expand the “Network adapters” category
  • Right-click on your network adapter and select “Update driver”
    Expand the "Network adapters" category
Right-click on your network adapter and select "Update driver"
  • Choose “Search automatically for updated driver software”
  • Wait for the update to install
    Choose "Search automatically for updated driver software"
Wait for the update to install
  • Restart your computer
    Type "netsh winsock reset" and press Enter
Restart your computer

Repair Method 4: Reset TCP/IP

  • Open Command Prompt as an administrator
  • Type “netsh int ip reset” and press Enter
  • Type “netsh winsock reset” and press Enter
  • Restart your computer
    Type "netsh winsock reset" and press Enter
Restart your computer

Glossary of Error Codes Associated with the Error

Error Code Description
ERR_CONNECTION_NOT_PROTECTED This error is displayed when the website you are trying to access does not have a valid SSL certificate or the SSL certificate is not properly installed.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH This error is displayed when there is a mismatch between the SSL/TLS protocol version or cipher suite used by the server and the client.
ERR_CERT_COMMON_NAME_INVALID This error is displayed when the SSL certificate common name does not match the domain name of the website you are trying to access.
ERR_CERT_AUTHORITY_INVALID This error is displayed when the SSL certificate is not issued by a trusted certificate authority.
ERR_CERTIFICATE_TRANSPARENCY_REQUIRED This error is displayed when the SSL certificate does not comply with the certificate transparency policy.
ERR_SSL_PROTOCOL_ERROR This error is displayed when there is an error in the SSL/TLS protocol negotiation process.
ERR_SSL_BAD_RECORD_MAC_ALERT This error is displayed when there is an error in the SSL/TLS record protocol.
ERR_SSL_DECRYPT_ERROR_ALERT This error is displayed when there is an error in the SSL/TLS decryption process.

Importance of Ensuring a Protected Connection

Ensuring a protected connection is crucial to keep your personal and sensitive data safe from hackers and cybercriminals. A “connection not protected” error or warning message on your device means that your data is at risk and can be accessed by anyone on the same network. To fix this issue, ensure that your wifi connection is secured with a strong password and encryption. You can also check your root center to ensure that no unauthorized devices are connected to your network. If you still see the “connection not protected” error, try resetting your router or contacting your internet service provider for further assistance. Remember, a secure connection is essential for safe internet browsing and online transactions.

Was this article helpful?
YesNo