If you’re experiencing the error code 80070490 on your Windows Phone, you may be frustrated with the impact it’s having on your device’s functionality. Let’s explore some potential solutions to resolve this issue.
Set Correct Date and Time
To fix the Error 80070490 on your Windows Phone, you need to ensure that the correct date and time are set on your device. To do this, go to the Settings menu on your Windows Phone and select “Time & Language.” Then, choose “Date & Time” and make sure that the “Set time automatically” and “Set time zone automatically” options are turned on. If these options are already enabled, try turning them off and then back on again to reset the settings.
If the issue persists, you may also want to check if your Microsoft account is properly synced with the correct date and time settings. Additionally, make sure that your Windows Phone is running the latest software updates from Microsoft. Following these steps should help resolve the Error 80070490 on your Windows Phone.
Sync Microsoft Account Manually
To manually sync your Microsoft account on your Windows phone and fix the error 80070490 (0x80070490), follow these steps:
1. Open the Settings app on your Microsoft Lumia or Windows 10 smartphone.
2. Scroll down and tap on “Accounts.”
3. Select “Email & app accounts” and tap on your Microsoft account.
4. Tap on “Sync” to manually sync your account.
If the error persists, you can also try removing and re-adding your Microsoft account on your phone. To do this:
1. Go to Settings > Accounts > Email & app accounts.
2. Select your Microsoft account and choose “Delete account.”
3. After removing the account, go back to the Email & app accounts section and tap “Add an account” to re-add your Microsoft account.
If the issue still persists, you may need to perform a factory reset on your phone or contact Microsoft support for further troubleshooting.
Factory Reset and Account Setup
To fix error 80070490 on your Windows Phone, you can try performing a factory reset and setting up your account again. First, back up any important data from your phone, as a factory reset will erase all data and settings. To perform a factory reset, go to Settings > System > About > Reset your phone and follow the on-screen instructions. After the reset, set up your account again by going to Settings > Accounts > Email & app accounts and adding your email account. Make sure to enter the correct email address and password to avoid any further errors.
Finally, check for any system updates in Settings > Update & Security > Phone update to ensure your phone is running the latest software.
Disable Antivirus Software Temporarily
To fix error 80070490 on your Windows Phone, you may need to temporarily disable your antivirus software. Antivirus programs can sometimes interfere with system updates, so turning it off temporarily can help resolve the issue. To do this, open your antivirus software and look for the option to disable real-time protection or temporarily turn off the program. Once disabled, try updating your Windows Phone again to see if the error is resolved.
Run Windows Update Troubleshooter
To fix error 80070490 on your Windows Phone, you can try running the Windows Update Troubleshooter. This tool can help identify and resolve any issues that may be preventing your phone from updating properly. To run the troubleshooter, follow these steps:
1. Open the Settings app on your Windows Phone.
2. Navigate to Update & Security.
3. Select Troubleshoot from the list of options.
4. Choose Windows Update and then click Run the troubleshooter.
The troubleshooter will then scan your device for any issues related to Windows Update and attempt to fix them. After running the troubleshooter, try updating your phone again to see if the error has been resolved.
Perform System File and Registry Scans
Performing system file and registry scans can help fix Error 80070490 on your Windows Phone. To perform a system file scan, open Command Prompt as an administrator and type “sfc /scannow” then press Enter. This will scan and repair any corrupted system files.
For a registry scan, open Command Prompt as an administrator and type “DISM /Online /Cleanup-Image /RestoreHealth” then press Enter. This will scan and repair any issues with the Windows registry.
After performing these scans, restart your phone and check if the error persists. If it does, you may need to seek further troubleshooting steps.
Reset Windows Update Components
To reset Windows Update components, you can use the Command Prompt. First, open an elevated Command Prompt by searching for “cmd” in the Start menu, right-clicking it, and selecting “Run as administrator. ” Once the Command Prompt is open, type net stop wuauserv and press Enter. Then, type net stop cryptSvc and press Enter.
After that, type net stop bits and press Enter. Finally, type net stop msiserver and press Enter. Once these commands have been executed, you can reset the Windows Update components by deleting the qmgr*. dat files.
To do this, type del %ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*. dat and press Enter. After completing these steps, you can restart the Windows Update services by typing net start wuauserv, net start cryptSvc, net start bits, and net start msiserver in the Command Prompt and pressing Enter after each command.
Restore Windows to a Previous State
To restore Windows to a previous state and fix Error 80070490 on your Windows Phone, you can use the System Restore feature. First, go to the Start menu and type “System Restore” in the search bar. Click on the matching result to open the System Restore window. From there, select “Choose a different restore point” and click “Next. ” Choose a restore point from before the error occurred and click “Next” again. Finally, click “Finish” and then “Yes” to confirm the restore.
This will revert your system back to a previous state, hopefully resolving the error. If this doesn’t work, you may want to consider seeking further technical support.
Manage Mail and Calendar App Issues
- Open Settings
- Scroll to and tap on System
- Tap on Apps & features
- Scroll to and tap on Mail and Calendar
- Tap on Advanced options
- Tap on Reset
Update Mail and Calendar App
- Open the Microsoft Store
- Tap on the three-dot menu in the top-right corner
- Tap on Downloads and updates
- Tap on Get updates
- Check for Mail and Calendar App updates and install if available
Check for Windows Updates
- Open Settings
- Scroll to and tap on Update & Security
- Tap on Check for updates
- Install any available Windows updates
Check and Update Privacy Settings
To fix error 80070490 on your Windows Phone, it’s important to check and update your privacy settings. Start by navigating to the settings menu on your Microsoft Lumia smartphone. Once there, locate the privacy settings and ensure that they are up to date and configured correctly.
Check the permissions for any apps that may be causing the error and make sure they have the necessary access to function properly. Additionally, review the privacy settings for your email accounts, especially if you use Microsoft Mail, Apple Mail, or Gmail on your device.
If the error persists, consider updating your operating system to the latest version available. This can often resolve compatibility issues and error messages related to system updates. If you continue to experience issues, contacting Microsoft support for further assistance may be necessary.