HP ProBook Plugged In Not Charging – Solutions & Fixes

If you’re facing the issue of your HP ProBook not charging even when it’s plugged in, I’ve got you covered with some effective solutions and fixes.

Check the power adapter: Ensure that the power adapter is properly connected to both the laptop and the power outlet. If possible, try using a different power adapter to rule out any issues with the adapter itself.

Troubleshooting laptop charging issues

If you’re experiencing charging issues with your HP ProBook laptop, here are some solutions and fixes to try:

1. Check the power source: Ensure that your laptop is properly plugged into a working power outlet or surge protector. Sometimes, a loose connection or a faulty outlet can prevent the laptop from charging.

2. Inspect the power cord and AC adapter: Look for any visible damage or frayed wires on the power cord and AC adapter. If you notice any issues, consider replacing them with a new one.

3. Restart your laptop: Sometimes, a simple restart can resolve charging problems. Save your work and close all applications, then restart your laptop and see if it starts charging.

4. Update device drivers: Outdated or incompatible device drivers can cause charging issues. Go to the manufacturer’s website or use Windows Device Manager to check for any available driver updates for your laptop’s battery or power-related components.

5. Reset power settings: In some cases, power settings or sleep mode settings can interfere with charging. Go to your laptop’s power settings and ensure that there are no power-saving options enabled that may prevent charging.

6. Remove and reinsert the battery: If your laptop has a removable battery, try removing it, then reinserting it securely. This can help reset the battery connection and resolve charging problems.

7. Test with a different charger: If possible, borrow a charger from a friend or colleague and see if it charges your laptop. If it does, then the issue may lie with your original charger.

Checking power cord and connections

Power cord and connections

When your HP ProBook is plugged in but not charging, the issue may lie with the power cord or its connections. To resolve this problem, follow these steps:

1. Start by checking the power cord for any visible damage. Look for frayed wires, bent pins, or loose connections. If you notice any issues, replace the power cord with a new one.

2. Inspect the connection between the power cord and the laptop. Ensure that it is securely plugged in and not loose. You may even try unplugging and re-plugging the cord to establish a better connection.

3. If you are using a surge protector or an extension cord, try plugging the power cord directly into a wall outlet. Sometimes, these additional devices can interfere with the charging process.

4. Check the power outlet that you are using. Plug in another device to verify if the outlet is functioning properly. If not, try using a different outlet.

5. Make sure the power adapter is compatible with your HP ProBook. Some laptops require a specific wattage or voltage from the adapter to charge properly. Check the user manual or the manufacturer’s website for the correct specifications.

6. If you are using a USB-C charger, ensure that it is properly connected and compatible with your laptop. USB-C chargers have become increasingly popular, but not all laptops support this type of charging.

7. Restart your laptop and check if the charging issue persists. Sometimes, a simple reboot can fix minor software glitches that impact charging.

8. Update your device drivers. Outdated or corrupted drivers can cause various issues, including charging problems. Visit the manufacturer’s website to download and install the latest drivers for your HP ProBook.

Remember to always take proper care of your power cord and connections. Avoid twisting or bending the cord excessively, as this can cause damage over time. Additionally, keep your laptop away from liquids and extreme temperatures to maintain its overall health and performance.

Examining battery and AC adapter for damage

Damaged battery and AC adapter

When troubleshooting an issue with an HP ProBook plugged in but not charging, it is important to examine both the battery and AC adapter for any signs of damage.

Firstly, inspect the battery for any physical damage such as cracks or leaks. If the battery appears to be in good condition, try removing it and reinserting it firmly into the laptop. Additionally, check the battery contacts for any dirt or debris that may be interfering with the connection.

Next, examine the AC adapter for any visible damage, such as frayed wires or a loose connection at either end. If any damage is found, it is recommended to replace the AC adapter with a new one that is compatible with the HP ProBook.

In some cases, the issue may be related to the software or operating system. Ensure that the device is running on the latest version of Windows 10 and that all updates have been installed. Additionally, check the power settings to ensure that the laptop is not set to enter sleep mode or hibernate when plugged in.

If the issue persists, it is worth checking the device manager to ensure that the battery and AC adapter are recognized by the system. Look for any yellow exclamation marks or error codes, which may indicate a problem with the device drivers. If necessary, update or reinstall the drivers to resolve any compatibility issues.

Updating drivers and BIOS for battery

To fix the issue of an HP ProBook plugged in but not charging, updating drivers and the BIOS for the battery can often provide a solution. Here are the steps to update drivers and BIOS:

1. Start by identifying the specific drivers and BIOS version needed for your HP ProBook model. Visit the official HP website and navigate to the support section for your specific model.

2. Locate the drivers and BIOS updates for your operating system (e.g., Windows 10) and download them to your personal computer.

3. Once downloaded, double-click on the driver files to initiate the installation process. Follow the on-screen prompts to complete the installation.

4. After updating the drivers, it’s important to update the BIOS as well. Locate the BIOS update file downloaded earlier and double-click on it to start the installation. Follow the on-screen instructions and do not interrupt the process.

5. Once the BIOS update is complete, restart your HP ProBook and check if the issue of it not charging while plugged in is resolved.

Updating drivers and the BIOS can help resolve compatibility issues between the operating system and the battery charger. It ensures that the correct instructions and power management settings are communicated to the battery.

Regularly updating drivers and the BIOS is essential for maintaining the health and performance of your computer. It can also help address other issues related to battery charging, such as unexpected shutdowns or poor battery life.

It’s important to note that updating drivers and the BIOS should be done carefully, as any interruption or incorrect installation can lead to further issues. If you’re not confident in performing these updates yourself, it’s recommended to seek assistance from a professional technician.

Seeking professional assistance for laptop servicing

Professional technician working on a laptop

If you are experiencing the issue of your HP ProBook not charging even when it is plugged in, it is important to seek professional assistance for laptop servicing. While there may be a few solutions and fixes that you can try on your own, it is always recommended to have a professional look at the problem to ensure a proper resolution.

One possible solution for this issue is to check the battery charger. Sometimes, the charger may be faulty or not functioning properly, causing the laptop to not charge. A professional technician will be able to assess the charger and determine if it needs to be replaced or repaired.

Another potential cause for the “plugged in not charging” issue could be a problem with the device driver. A device driver is a software component that allows the operating system to communicate with hardware devices. If the driver for the battery is outdated or corrupted, it may prevent the laptop from charging. A professional can help update or reinstall the necessary drivers to resolve the issue.

In some cases, the problem may lie with the battery itself. Over time, batteries can degrade and lose their ability to hold a charge. A professional technician will be able to test the battery and determine if it needs to be replaced. They can also check for any issues with the electrical system, such as a blown fuse or faulty wiring, that may be preventing the laptop from charging.

When it comes to laptop servicing, it is always best to trust a professional. Attempting to fix the issue on your own without the necessary knowledge and expertise can lead to further complications or damage to your device. So, if you are facing the “HP ProBook plugged in not charging” problem, it is advisable to seek professional assistance for the best possible solution.

Was this article helpful?