How to Fix YouTube Not Working – 14 Methods

Having trouble with YouTube not working? Here are 14 methods to help you fix the issue and get back to watching your favorite videos.

Verify Platform Outages

If YouTube is not down for everyone and you are still experiencing issues, you can try clearing your browser’s cache and cookies, or restarting your device. If you are using the YouTube mobile app, you can try force-closing the app and restarting it.

Another method to fix YouTube not working is to check your internet connection. Make sure you have a stable Wi-Fi or mobile data connection, and try restarting your router or switching off and on the airplane mode on your device.

If none of these methods work, you can also check for any available updates for your device’s operating system or the YouTube app itself. Keeping your software up to date can often resolve compatibility issues and software bugs that may be causing YouTube to not work properly.

Reopen the App or Website

YouTube app or website icon

If you are using the YouTube app on a mobile device, close the app completely and then reopen it. For a website, close the tab or browser and then open it again.

This simple step can often help to reset any temporary glitches or bugs that were causing the problem. If reopening the app or website doesn’t work, then you can move on to the next troubleshooting method.

Update the App

If updating the app doesn’t fix the problem, you can try other methods such as checking your internet connection, clearing the app’s cache, or restarting your device. It’s also a good idea to check for any known issues with the YouTube app on the platform’s official website or social media channels.

By keeping the YouTube app updated, you can ensure that you have the latest features and bug fixes, which can help improve its performance and resolve any issues you may be experiencing.

Restart Your Device

A smartphone or computer with a power button icon.

If you’re using a mobile phone or tablet, you can also try turning on and off airplane mode to reset the Wi-Fi connection. This can sometimes help to resolve connectivity issues that may be affecting YouTube.

For desktop computers and laptops, you can also try restarting your router or modem to see if that helps to resolve any internet connectivity issues that may be impacting YouTube.

It’s also a good idea to check for any available software updates for your device, as outdated software can sometimes cause issues with YouTube and other apps. If there are updates available, make sure to download and install them to see if that resolves the problem.

Confirm Internet Connection Strength

Open a web browser and try to load a few different websites to check for consistent connectivity. If the pages load without any issues, your Internet connection is likely strong enough for YouTube to work properly.

If you’re experiencing slow or intermittent Internet, consider resetting your router or modem. This can often resolve connectivity issues and improve the strength of your connection.

If you’re still encountering problems, you may want to contact your Internet service provider to troubleshoot any potential network issues on their end.

Finally, if you’re using a mobile device, try switching between Wi-Fi and cellular data to see if one connection offers better performance than the other. This can help you determine if the issue is specific to your Wi-Fi network.

By confirming your Internet connection strength, you can rule out network issues as the cause of YouTube not working and focus on other potential solutions.

Clear App Cache and Data

  • Open Settings on your device
  • Scroll down and tap on Apps
  • Select YouTube from the list of apps
  • Tap on Storage
  • Tap on Clear Cache and then tap on Clear Data

Sync Your Device’s Date and Time

If you are experiencing issues with YouTube not working, one of the methods to try is to ensure that your device’s date and time are correctly synchronized. This can sometimes cause issues with various apps, including YouTube.

To sync your device’s date and time on an iPhone, go to Settings > General > Date & Time, and toggle on “Set Automatically.” On an Android device, go to Settings > System > Date & Time, and toggle on “Automatic date and time.”

Ensuring that your device’s date and time are accurate can help resolve issues with YouTube not working properly, so be sure to check this setting if you are experiencing problems.

Check for Network Restrictions

Check for any network restrictions that may be causing YouTube to not work properly. Make sure that your device has a stable internet connection by checking if other websites or apps are working. If you are using a mobile device, try switching to a different network, such as Wi-Fi or mobile data, to see if that resolves the issue.

If you are using a computer, check if there are any firewall or antivirus settings that are blocking access to YouTube. You can also try accessing YouTube on a different web browser to see if the issue is browser-specific.

Restart your router or modem to refresh your internet connection and clear any potential network issues. If you are still experiencing problems, you may need to contact your internet service provider to troubleshoot any network-related issues.

By checking for network restrictions, you can ensure that your internet connection is not the cause of YouTube not working properly.

Update Graphics Drivers

To update your graphics drivers, begin by navigating to the manufacturer’s website – this could be AMD, NVIDIA, or Intel. Once there, find the support or drivers section and locate the appropriate driver for your specific graphics card model. Download the latest driver and follow the installation instructions provided. After the installation is complete, restart your computer to ensure the changes take effect.

Updating your graphics drivers can often resolve issues with YouTube not working properly, as outdated drivers may struggle to handle the demands of streaming video content. By keeping your drivers up to date, you can ensure that your computer is equipped to handle the latest online video platforms like YouTube.

Disable Hardware Acceleration

For Mozilla Firefox, click on the three-line menu icon in the top right corner and select Options. Scroll down to the Performance section, and uncheck the box for Use recommended performance settings. Then, uncheck the box for Use hardware acceleration when available. Restart the browser.

Disabling hardware acceleration can help resolve playback issues on YouTube by offloading video processing from the GPU to the CPU. This can be particularly helpful if you are experiencing lag, freezing, or other video playback problems on your computer.

Try Accessing on a Different Network

Trying to access YouTube on a different network

If you’re experiencing issues with YouTube not working, try accessing the platform on a different network. This can help determine if the problem is with your current internet connection or with YouTube itself.

To do this, try connecting to a different Wi-Fi network or using your mobile data if you’re on a smartphone. If YouTube works on a different network, it’s likely that the issue is with your current internet connection.

If you’re still experiencing issues on a different network, then the problem may be with YouTube. In this case, you can try other methods to fix the issue, such as clearing your browser cache or updating the YouTube app. By testing YouTube on a different network, you can narrow down the potential causes of the problem and troubleshoot more effectively.

Update the Operating System

For iOS:
1. Go to Settings.
2. Tap on General.
3. Select Software Update.
4. If an update is available, tap Download and Install.

For Android:
1. Go to Settings.
2. Scroll down and select System.
3. Tap on Advanced.
4. Select System update.
5. If an update is available, follow the on-screen instructions to download and install it.

It’s important to keep your operating system up to date to ensure compatibility with apps like YouTube.

Utilize Hotspot Functionality

Method Description
1 Turn on your mobile hotspot and connect your device to it
2 Check if YouTube works on the hotspot connection
3 If YouTube works on hotspot, then the issue may be with your main internet connection
4 Contact your internet service provider for assistance
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